Many casinos seems to be lowering their RTP (Return To Player) on NetEnt and Play’n GO games these days.
One of the biggest most wellknown brands doing this is VideoSlots. With over 4000 games they do promote STARBURST and BOOK OF DEAD on their frontpage. These two games are only a few of the ones they have reduced their payout on. Other games include Twin Spin from NetEnt and several Play’n’Go games (Like Pimped, Rise of Merlin and more..). The reduction they have done is around is 2% for most of the games (From 96% to 94%).
No information to the players
VideoSlots often mail their players with information about their Battle of Slots promotions and so on but when it comes to this matter there have been no information from the casino.
VideoSlots have 120+ employees and is licensed in Malta, UK and Sweden.
How can they be so unserious that they lower the payout of their games without informing the players?
This screenshot is in Norwegian but its easy for everyone to see that the RTP now is set to 94.05% on Starburst at VideoSlots.
As we wrote in a previous article, from March this year NetEnt introduced an option for casinos to change the RTP of several of their games. Its dissapointing to see the result of that is that many casinos are giving the players less return.
No good answers from their chat
VideoSlots are quick at answering chat’s but they dont give any answer
Player: Hello I see that RTP (return to player) of Starburst is changed and is now 94% . Why ?From VideoSlots chat 26 May 2020, 05:19 PM (GMT+0)
Videoslots: Hope you are well. You can see all the real time RTP:s from our page ”Game Payouts”. From there you can see click the Theoretical, and that always shows you the games RTP.s
Player: But Starburst has 96% as default RTP. On Videoslots it seems to be lowered to 94% ?
Videoslots: Unfortunately that may have been a business decision. Unfortunately I don’t have more information regarding that. All the RTP:s can always be seen from our page
The players should be informed of the RTP when loading the game. Hopefully the UK Gambling Commission, Spelinspektionen in Sweden among others can push forward that.