Due to the recent pandemic UK Gambling Commision have decieded some new rules for casinos including that they are not allowed to reverse a withdrawal. For example if you withdraw £100 you can not reverse/cancel it. A feature most casinos do have.
“The Commission has reviewed its current guidance in light of the risks that some players may be experiencing harm while in lockdown, and online operators must now take account of the Commission’s additional guidance, which makes clear they should:
-Prevent reverse withdrawal options for customers until further notice
Dragonfish group which is one of the largest gaming groups in UK (With 888 etc). have already implemented the new rule.
The new rule is said to be temporary. But if it works well to protect the players we think that rule that will stay.